The NETWORK 360 is LENASO’s consultancy that is aimed to create a lasting and positive impact on the society and lives of the people we serve through our social enterprise initiatives. Our mission is to empower underprivileged communities by providing them with opportunities to improve their livelihood and quality of life. We invest in the capacity building of our team members, partners, and community members. Our training programs focus on enhancing skills, fostering innovation, and promoting sustainable practices.
By focusing on our core competencies, values, and strategies, we strive to create a better future for the communities we serve with and continue to a more inclusive and sustainable world. We adopt sustainable business models that prioritize social, economic, and environmental sustainability. Our social enterprise is designed to generate revenue, create jobs, and reduce dependency on external aid.
Our customer service excellence training consultancy is a specialized firm dedicated to helping businesses in Lesotho enhance their customer service skills and deliver exceptional experiences to their customers. We understand the importance of providing outstanding customer service as a key differentiator in today’s competitive market. Our consultancy offers comprehensive training programs tailored to the specific needs of organizations/companies/community based organizations and support groups across various industries, enabling them to build a customer-centric culture and achieve sustainable growth.
NETWORK 360 consist of highly trained, experienced and competent professionals from different fields to build capacity and training on the following:
1. Center for children skills development sports and recreation center, and also talents, such as, acting, singing and dancing.
2. Training and assistance on starting small income generating activities.
3. Training awareness for sexual exploitation and abuse (SEA).
4. Gender based violence (GBV) awareness training.
5. Customer service excellence training.
6. Team building activities in the workplace.
7. Proposal writing for donor funding.
8. Policy development for organizations and companies.
9. Constitutions development assistance for community based organizations.
10. Assistance on development of business plans.
11. Specialized SEA and GBV trainings for construction companies.
12. Carrier guidance for high school students.
13. Budgeting and financial assistance.
14. Offer voluntary services and attachment for graduates to acquire experience.
